In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you of the details of the person responsible for the website
Tourism 2000 and Sons SL
CIF: B35557230
Fair Square 1 Marina I Building. CP: 35003 Las Palmas de Gran Canaria
Registration of the entity: Volume: 1495, Folio: 21, Registration Sheet: GC23798
Contact email address: olofpalmeinfo@toctocsuites.com
Purposes of the treatment
The entity, in compliance with the General Data Protection Regulation 679/2016 and the Organic Law on Data Protection and Guarantee of Digital Rights 3/2018, in addition to its self-imposed ethical standards, informs you of the treatment that will be given to the personal data that you voluntarily provide us when you access our Website to use any of the services that the entity provides online.
We have adopted the necessary technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access and theft of data, taking into account the state of the technology.
The rights of access, deletion, oblivion, limitation of processing, portability, rectification and opposition may be exercised in writing, with conclusive proof of the identity of the petitioner, addressed to the entity through the contact email.
Data collection forms
The user expressly consents to the incorporation of the data provided for processing by the entity that owns the website and is responsible for it, and the purpose of which is to respond to the user's request. The user may exercise the rights indicated above at any time, without this decision being retroactive, by communicating this via the indicated email address. All information provided by the user through the forms for the above purposes or any other purposes must be truthful. In any case, the user will be solely responsible for any false or inaccurate statements made and for any damages caused to the entity or third parties by the information provided.
Legitimate Basis: Consent of the user
Data retention: As long as the user maintains his/her consent
Information on Data Protection and JOB APPLICATIONS
Purpose of the Treatment: Manage the job application
Deadlines or criteria for data retention: In the event that you are selected for a job, your CV will be kept in your employment file. In the event of self-exclusion or exclusion from the job, your CV may be kept for a period of one year for future selection processes, in the area of your academic training and/or professional experience, unless you exercise your right to object or delete it before the entity. In any case, the entity reserves the right to eliminate or destroy the information that may be in its files, at any time and without prior notice. For these purposes, it will adopt the pertinent security measures to prevent the restoration or recovery of the data. The entity assumes no responsibility for the lack of veracity and updating of the information provided.
No automated decisions or profiling studies are applied
Details of the legal basis for processing: Consent of the data subject
Obligation or not to provide data and consequences of not doing so: In the event of not providing the information requested in the calls, the application could be rejected.
Rights of interested parties: Applicants have the right to access, rectification, deletion, portability, limitation of processing and/or opposition upon request by email or in writing to our address indicated above, duly identifying themselves.
Subscriptions
The user expressly consents to the incorporation of the data provided for processing by the entity that owns the website and is responsible for it, and the purpose of which is to send general information and newsletters published by the entity. The user may exercise the rights indicated above at any time, without this decision being retroactive, by communicating this via the indicated email. In our mailings you can always find a direct way to manage your consent and unsubscribe from our mailings.
Legitimate Basis: Consent of the user
Data retention: As long as the user maintains his/her consent
Information on Data Protection and COMMERCIAL COMMUNICATIONS
Purpose of the Treatment: Allow the entity to send general information and/or information bulletins to the requesting person
Timeframes or criteria for data retention: The information will be kept as long as the person maintains their consent.
Rights of interested parties: Individuals have the right to access, rectification, deletion, portability, limitation of processing and/or opposition upon request by email or in writing to our address indicated above, duly identifying themselves.
Reservations and incorporation of your data into the commercial process
The user expressly consents to the incorporation of the data provided into processing whose owner and controller is the entity that owns the website.
The purpose is to manage your purchase and requests. The user may exercise the rights indicated above at any time, without this decision being retroactive, by communicating this through the indicated email. All information provided by the user through the forms for the above purposes or any other purposes must be truthful. In any case, the user will be solely responsible for any false or inaccurate statements made and for any damages caused to the entity or third parties by the information provided.
Any information provided that is not true may prevent the purchase process from being completed or may be paralyzed at some point.
Legal Basis: Compliance with the signed contract. Legal obligations for the controller.
Data retention: The legally required period
Planned transfers: Financial institutions, Public Administrations competent in the matter
Traveler Registration
The data collected during the check-in process at the accommodation is used to manage the guests' stay and to comply with the security regulations of the Spanish state.Rights of interested parties: Individuals have the right to access, rectification, deletion, portability, limitation of processing and/or opposition upon request by email or in writing to our address indicated above, duly identifying themselves. You can exercise your rights before the Spanish Data Protection Agency, www.aepd.es .
Transaction security.
The entity guarantees that it will treat the data corresponding to the payment method used with complete security and confidentiality. The data of the card used for payment are transmitted in encrypted form through the secure SSL protocol, which guarantees confidentiality in communication through a dialogue with encryption keys.
In order to guarantee the security of transactions carried out through this website, the entity has incorporated into its control processes the verification and prior management of the information provided by the client regarding the payment card. The entity reserves the right to reject the request for contracting and purchasing products and/or services whose payment is made using a card that is not its owner, obtained fraudulently or with which it is intended to carry out a fraudulent operation that harms the interests of its owner, the entity or any third party.
Any requests from state security forces must be made via email to the contact address indicated on the website.
Please note, additionally, that the providers or issuers of the payment methods used may have adopted other anti-fraud measures that may lead to the rejection of certain types of transactions. The entity does not control nor is it responsible for any damages that may be caused by the application of the policies approved by the different providers or issuers of payment methods.
The use of a payment method owned by a third party is prohibited except in the case of express authorization from said third party, and it is the third party's responsibility to provide proof of said authorization and assume all damages and losses caused to the entity.
Information on Data Protection and Video Surveillance
Purpose of the Treatment: Security of property and integrity of people in the entity's facilities
Deadlines or criteria for data retention: The information will be kept for a maximum of 30 days
Automated decisions, profiles and applied logic: No automated decisions or profiling studies are applied.
Details of the legal basis for processing: Legitimate interest of the responsible entity
Rights of interested parties: Applicants have the right to access, rectification, deletion, portability, limitation of processing and/or opposition upon request by email or in writing to our address indicated above, duly identifying themselves. You can also exercise your rights at www.aepd.es
Other considerations: Images may be transferred to the State Security Forces and Corps in the event of an incident.
Information on Data Protection ACTIVITIES AND EVENTS
Purpose of Processing: Participation in an activity or event organised by the Entity. Publication of identifying data and messages from users. Contact with users.
Timeframes or criteria for data retention: The information will be kept as long as the person maintains their consent.
Rights of interested parties: Individuals have the right to access, rectification, deletion, portability, limitation of processing and/or opposition upon request by email or in writing to our address indicated above, duly identifying themselves. You can exercise your rights before the Spanish Data Protection Agency, www.aepd.es
Processing of data relating to access to the Wi-Fi network provided by the Hotel.
This treatment will be carried out in accordance with the privacy policy accepted by the client when using the Wi-Fi services offered by the Hotel.
Legitimation: This processing is necessary to manage the client's access to the Wi-Fi service provided by the Hotel. It is considered that, by providing such personal data, the client consents to the use of the same for this purpose.
How do we obtain your data?
The entity responsible for the website obtains its data from the following sources:
Web forms
Contacts
Booking management
On-site management
CCTV cameras
In particular, the data we will process includes the following categories:
Identification data
Reservations, payments, and deposits
Image
How long will we retain your data?
We will process your personal data for as long as it is necessary for the purpose for which it was collected.
You will be able to:
Maintain consent to carry out commercial actions, if we request it and you accept: we will process your data for the commercial actions to which you have consented.
Revoke consent to carry out commercial actions: we will cancel your data by blocking it.
With this blocking, the entity will not have access to your data and will only process it to make it available to the competent Public Administrations, Judges and Courts or the Public Prosecutor's Office, to address any potential liabilities related to the processing of the data, in particular to exercise and defend claims before the Spanish Data Protection Agency. We will keep your data blocked for the periods provided for in the applicable provisions or, where appropriate, in the contractual relationships maintained with the entity, proceeding to physically delete your data once said periods have elapsed.
Recipients
No personal data is transferred to third parties, except as required by law. No international transfers of data to third countries are made either.
The Entity follows strict criteria for selecting service providers in order to comply with its obligations regarding data protection and undertakes to sign the corresponding data processing contract with them, through which it will impose, among others, the following obligations: to apply appropriate technical and organisational measures; to process personal data for the agreed purposes and in accordance only with the documented instructions of the Entity; and to delete or return the data to the Entity once the provision of services has ended.
Origin
Personal data is obtained directly from the data subjects. The categories of personal data provided to us by our collaborators are the following:
Identification data.
Postal or electronic addresses.
No specially protected data is processed.
Rights
Right of Access, Rectification and Deletion: Interested persons have the right to obtain confirmation as to whether or not the entity is processing personal data that concerns them. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Right to Restriction and Objection: In certain circumstances, interested parties may request that the processing of their data be restricted, in which case we will only retain them for the exercise or defence of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. The entity will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. These rights may be exercised through any means of communication with the entity at the address indicated above, attaching a photocopy of the ID of the data owner or at the email or contact address indicated above.
The data subject may also, if he or she considers that his or her rights have not been properly respected, lodge a complaint with the Spanish Data Protection Agency, www.aepd.es.
Safety measures.
The entity has adopted the security levels for the protection of personal data required by current regulations, depending on the type of information processed and has implemented other additional technical means and measures within its reach to prevent the alteration, loss, processing or unauthorized access to the personal data provided. The entity guarantees that it has adopted the appropriate security measures to guarantee the security of the information and the confidentiality of the data that you send us over the Internet. To do so, Secure Socket Layer (SSL) security technology is used, a system that allows the encryption of the information that you send us, preventing it from being read even if it is intercepted inappropriately. The entity's server is certified, so that your browser can confirm the identity of the entity before any transmission is sent. This certificate guarantees the identity of the destination computer to which your data is being sent. You can recognize that SSL security is operational by the appearance of a padlock icon at the bottom edge of most browsers. If you click on this icon, the certificate associated with the security connection will appear. Notwithstanding the foregoing, the user must be aware that Internet security measures are not impregnable.
Updates and modifications
The entity reserves the right to modify and/or update the information on data protection when necessary for the correct compliance with the regulations in force regarding Data Protection. If any modification occurs, the new text will be published on this page, where you can access the current policy. In each case, the relationship with users will be governed by the rules in force at the precise moment in which the website is accessed.
Communication and support channel
Interested parties may communicate any questions regarding the processing of their personal data or the interpretation of our policy to the email or contact address indicated above.
Responsibility and Obligations of the provider
Responsibilities regarding content
The content of this website is of a general nature and has an exclusively informative purpose and effect regarding our services and our activity.
The entity is exempt from any liability regarding any decision made by the user of the website as a result of the information contained therein, especially regarding the technical characteristics of the cables.
The entity rejects responsibility for any information not produced by the entity or not published in an authorized manner by it under its name, as well as any responsibility arising from the misuse of the contents, and reserves the right to update, delete, limit or prevent access to them, temporarily or permanently.
Responsibility for links to other websites
The links included in this website are for information purposes only and, therefore, the entity does not control or verify any information, content, products or services provided through these websites. Consequently, the entity declines any type of responsibility for any aspect, especially the content, related to that page.
Liability in the event that this page is the destination of a link inserted on another page
With regard to links established by other pages to this site, and if any user, entity or website wishes to establish any type of link to the entity's website, they must adhere to the following stipulations:
Authorization must be requested prior to creating the link and must be expressly stated. You may only direct to the home page.
The link must be absolute and complete, that is, it must take the user to the address of the entity itself and must completely cover the entire screen of the home page. Under no circumstances, except with the express written authorization of the entity, may the page that creates the link reproduce in any way the website of the entity, include it as part of its website or within one of its frames or create a browser on any of the pages of the website.
No misleading or incorrect information will be given about the entity's website.
If you wish to include any distinctive signs of the entity such as brands, logos, or names, you must obtain written authorization.
The owner of the page that offers the link must act in good faith and will not intend to negatively affect the reputation or good name of the entity.
It is prohibited, except with express authorization from the Entity, to register the text elements of the brand or logo, the domain name or the company name of the entity as keywords (metatags or metanames) for searching for websites through search engines.
The entity does not assume any type of responsibility for any aspect related to the website that offers the link. The establishment of the link does not imply the existence of any type of relationship, collaboration or dependency of the entity with the owner of that website.
Responsibility for technical aspects
The entity does not guarantee the continued operation of the website, nor that it is operational and available at all times.
The entity is not responsible for any direct or indirect damages, including damage to computer systems and the introduction of viruses existing in the network, arising from Internet browsing necessary for the use of this website.
Users' Obligation
The user will be liable for any damages that the entity may suffer as a result of failure to comply with any of the obligations set out in this legal notice.
Regarding navigation, the user undertakes to diligently and faithfully observe the recommendations established by the entity from time to time regarding the use of the site. For these purposes, the entity will contact users by any means of communication through the website.
Duration and Modification
The entity shall have the right to modify the terms and conditions stipulated herein unilaterally, in whole or in part. Any changes will appear in the same form as they are found in this legal notice.
The validity period of this legal notice therefore coincides with the time of its exposure, until such time as it is modified in whole or in part by the entity.
The entity may unilaterally terminate, suspend or interrupt the operation of this website, without the possibility of requesting any compensation from the user. After such termination, the user must destroy any information about the entity that it possesses in any format and that it has obtained through the site or through communications made individually to the user by the entity.
Legislation and Jurisdiction
These conditions of use are governed by Spanish law.
Users and the organization submit any interpretations or conflicts that may arise from this legal notice to the Courts and Tribunals of Las Palmas.